It seems obvious, but this can be a quick solution to many issues. your phone), you'll first want to restart your device. If you suspect the problem is on the user end (i.e.
If a lot of users are reporting problems with the app, then chances are Google's servers are having stability issues, and you will need to wait for them to fix it.
Check the Play Store status on a service like Downdetector, for example. Enable download manager/downloads (Android 9 and below)įirst of all, you'll want to make sure the problem is on your end and not a wider problem with Google.Check interference due to disabled apps.Install the latest version of Google Play Services.Clear cache, storage/data on Google Play Store.Install the latest version of Google Play Store.Check if the problem is more widespread.What to do to stop the ''Google Play authentication is required' error.Fixes and solutions for the most common Play Store error codes.If you are encountering a specific error message, check our dedicated guides linked below: We'll run through the troubleshooting methods beginning with simple solutions down to the more complicated ones. The threshold count is Google Play's internal information and in some cases, install metrics may be discounted or removed entirely if they detect fraudulent installs.There are quite a few factors that could possibly affect the Play Store service. They replied as the number of downloads that contribute to gain a new download badge is not exactly the same with 'New users acquired'. I opened a ticket about it since I had not found exact info about it. Although my app exceeded 100 K New users acquired, Google Play application page shows 50 K+ installs. Google Play presents download badges based on "Total User Installs (total number of unique users who have ever installed this app on one or more of their devices)". This number should not be recognized as a sole number for a download count badge. In order to see the unique install count of your app, go to Google Play console > Dashboard page > New users acquired (Select 'Lifetime' from top-right dropdown instead of last 30 days). Google Play does not update 'Download Badge' immediately.
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